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Staff List

Come and meet the staff of Mackay Insurance. Staff photos and bios are below.

Bruce Mackay

Title: President
Phone: (613) 966-5740
Bio:
Bruce joined the family firm August 27, 1989. He obtained his brokers licence while in high school in June of 1990. In 1993, he became a shareholder in the firm and bought the business outright from his father in 2003. Bruce oversees the day to day operation of the business.

Bruce is married to Tanya and they have 3 Children, Isaac Eva & Faith. He is actively involved in the kids sporting activities, volunteering in the community with Hockey Ministries International as a Chaplain, Parkdale Baptist Church and other various charities. Bruce also hosts a weekly radio show featuring contemporary christian music heard weekly on 91.3FM cjlx.fm.




Holly Phillips

Title: BRANCH Manager & CSR: Me-O
Phone: (613) 966-5740
Bio:
Holly has been a part of Mackay insurance since 1990, obtaining her CAIB in 2007 and unrestricted license designation 2011. Holly is the Branch Manager for the Belleville Location. Holly is married to Corey and they have two kids. Holly enjoys country living, and cottage life in the summer. Holly is involved with her kids in their sports, school and with her church Parkdale Baptist.





Kelly Wieler

Title: BRANCH Manager - Napanee - Sales Manager
Bio:
Kelly joined Mackay Insurance in October of 2014. Kelly brings over 25 years of Insurance Experience from the Company side. He oversese the Sales Management and Branch Management from our Napanee Office, McCutcheon Insurance.





Ginger S. Mackay

Ginger S. Mackay

Title: Morale Manager
Bio:
Ginger is a golden doodle and is occasionally in the office at 211 Dundas St. E. She is responsible for increasing the morale of our customers and staff

Wendy McKinnon

Title: CSR - Team 1 - A-C
Bio:
Wendy Joined Mackay Insurance in 2018 with over 30 years experience. After relocating to the area, Wendy has moved into her new role and fit in tremendously. She looks out for her clients best interest and ensures they have the best protection.

She has taken over for Liz Thompson and will be on Team 1 responsible for A-C

Anita Pordham

Title: SERVICE - CSR:D-I
Bio:
Anita graduated from Wilfrid Laurier University with a BA in 1994. She was originally licensed as an Insurance Broker in April of 1996 and first joined the Mackay Insurance team in March of 2002. After a few years at home with her kids, she returned to Mackay’s in 2008, working from home for a year and then back in the office on a full-time basis. Anita is responsible for clients whose last names start with D to I, Team 1.

When not at work, Anita and her husband Scott are kept busy raising their two children. Anita enjoys crafts, baking and reading. She runs a monthly book club and also loves participating in mom and child book clubs with her kids as well as teaching Sunday School. She has been a member of the Belleville Business and Professional Women’s club for 15 years.




Donna Mitchell-Parry

Title: SERVICE - CSR:J-Mc
Phone: (613) 966-5740
Bio:
Donna has been working in the insurance industry for the past 25 years and joined Mackay Insurance Brokers in June 2010. She is responsible for the alpha split J-Mc. She has completed The Certified Insurance Professional (CIP) designation in 2008. Donna grew up on a local dairy farm and through this gained a love of animals and their well being. Donna and her husband enjoy running & have completed 3 marathons and a number of ˝ marathons over the years. They are currently restoring one of Belleville’s oldest homes.

Hannah Walford

Bio:
Hannah is a Technical Service Rep, Licensed Broker and back up receptionist.

Janet Steiginga

Title: SERVICE: CSR P-S
Bio:
Janet is new to Mackay Insurance in 2016 but brings over 20 years of Commercial and Personal Insurance Experience to our office. Janet (Hiltz) is married with 6 children. Janet is a CSR responsible for P-S alpha split.





Patricia Carswell

Title: Broker - TSR
Bio:
Patricia joined our staff in 2014. She has several years within the insurance industry and is a TSR and helps out with Team 3 of our CSR's P-Z. Patricia's husband is a pastor in the Quinte region and they have 2 children.





Sarah Fiddler

Title: SERVICE - CSR: T-Z
Bio:
Sarah joined our firm in 2014 after graduating from Trent University. Sarah has obtained her brokers license and is currently working towards her Caib Designation

Sarah has taken over Pam's roll as Customer Service Rep and is responsible for the Alpha Split T-Z.




Don Kuntze

Title: SALES: Producer
Phone: (613) 966-5740
Bio:
Don joined Mackay Insurance Aug 2010. He has over 20 years of insurance sales experience to offer. Licenced as a Professional Insurance Broker in Feb 1992. He offers experience in home, auto, commercial and farm insurance policies. He really enjoys his profession! His favorite insurance quote “ If you do not know insurance, know your Insurance Broker!”

Since married in 1983, Don and his wife Janie have resided in Quinte West. They have two young adult children Sarah & Owen. Don’s outside interests are reading, politics, history, walking the dog and especially babysitting his grandson. Don’s current interest in politics has him sitting as a Quinte West Councilor.





Paul Griffin

Title: SALE: In House New Business
Phone: (613) 966-5740
Bio:
Paul joined the Mackay team in June 2012 after 20 years as a full-time Pastor. Paul serves in our Sales Department and was obtained his brokers license in 2013. Paul and his family have been in the Belleville area for 9 years after spending the past 9 years on the shores of Lake Huron in Kincardine. Paul enjoys a relaxing game of golf and spending time with his two daughters.

Paul is an avid Montreal Canadiens fan and recently completed his CAIB Designation.





Davin Hanninen

Title: SALES: Producer
Bio:
Davin is a member of our Sales Team in New Business. Davin is married with 3 Children and Hobbies include Coaching Hockey, and being active in his children's interests.





Liz Mawer

Title: Reception
Phone: (613) 966-5740
Bio:
Liz is the first person you will meet at Mackay Insurance. She has been our receptionist since April 2008. Her friendly voice and "How can we make this the best call of your day" will greet you when you call our office. She fills many administrative roles.

Liz is married to Paul and they have 5 grown children and 2 grandchildren. Liz enjoys spending time at the cottage with family and motorcycle trips with friends.

Liz and Paul sold their business in Kemptville and moved back to Belleville. After being away for twelve years they are enjoying being closer to family and friends.

Ray McCutcheon

Title: Napanee - Sales
Phone: (613) 354-2555
Bio:
Bruce purchased the Napanee Brokerage from Ray in 2013/14. Ray continues to work daily from 9-2 and specializes in Farm Accounts

Nancy Kemp

Title: Reception
Phone: (613) 354-2555

Liz Thompson

Title: SERVICE: CSR A-C
Bio:
Liz Chiasson Thompson joined our firm in 2015. She came from the Ottawa area where she has 10 years of Brokerage experience. Liz has taken on a new role within the organization and will be working out of our Napanee Branch





Elizabeth Moar

Title: CSR - L-Z
Bio:
Elizabeth joined the Mackay team in 2017 and works out of our Napanee Office. Elizabeth brings more than 20 years experience to the brokerage and is keen on helping her customers and building a relationship with them