Mackay Insurance Update April 9 - From Bruce Mackay

Video Transcript

Hi There. Thanks for joining me today.

As you may or may not be able to tell. I'm coming to you from my home office. This is my living room.

Due to Covid-19, to protect most of our staff, we have moved them to working from home.

While our offices at 35 Jim Kimmett Blvd in Napanee and 211 Dundas St. East in Belleville are temporarily closed, we are definitely open for business.

You can contact us by phone at 613-966-5740 - you'll likely get voicemail, but we will likely call you right back.

Also, you can email us (see our staff list here).

Over the next week we'll be relaunching our app and customer portal. You can go online and get your documentation as well as your liability slips directly. It's a self-serve option and it'll be really slick when it's launched.

As well, we just launched something on our website where you can pay your policy by credit card (link). As well you can send your e-transfer instead of coming in to the office. You can e-transfer to us at liz@mackayinsurance.com.

From all of my staff, we want to wish you well, we want to wish you safety, during these challenging times. And we will be in touch with more announcements in the coming weeks.

Be safe everyone.