Transcript

Hi again everyone, Bruce Mackay from Mackay Insurance.

You know, Covid-19 has impacted us in many ways. One of which, for business owners, is the shutdown of their business. For your buildings, you do need to check on them, and we recommend that you check on them daily.

There's a few things that you should be checking on:

First, check your sump pump. Make sure it's in working order. Also check your water systems, making sure if you have any sprinkler systems, fire extinguisers, or your plumbing - check for leaks.

Second, check on your heating and thermostat. Make sure your building is properly maintained.

Third, check on your roof. You want to make sure that there's not any missing shingles or any leaks.

Fourth, check on your property. It's a good practice to check it daily.

Also, if you're a homeowner, and there's been a change in your home or if you've had a rental home and it's now vacant. You do need to let your insurance company know. These are things that sometimes people forget. We recommend that if you have any changed use of your building, that you contact us as soon as possible.

These are trying times, and we're here to help. If you need any more information, please contact your broker or give us a call at 613-966-5740. You can also email us at info@mackayinsurance.com.

Please be safe.

Transcript

They say April showers bring May flowers, but they also bring floods, and claims.

Hi folks, Bruce Mackay here with a few tips to keep your basement dry.

First, check your downspouts and your eavestroughs. Over the winter, lots of things could have gotten into them and blocked them. Make sure you check the bottom and maybe get an extension that will take the water away from the house.

Second, if you're spending a lot more time at home, perhaps putting this on your project or to do list for the spring is to make sure the grading is pulling away from the house. So as water comes off your roof it doesn't go back towards the house, but goes away from the house.

Third, check your sump pump. Sump pumps that haven't worked in a while, you want to make sure that they're in good working condition. As well, we get storms in April and should the power go out, you need to look into getting a battery backup system. The life span can be anywhere from ten to fifteen years on a sump pump, and if yours is older than that, perhaps replacing it and getting a battery backup system in place would be a good idea.

For all these and more tips, contact your broker. We are working away from the office right now. You can contact us by phone at 613-966-5740, leave a voicemail and we'll call you back, or by email at info@mackayinsurance.com.

Please be safe. We'll see you next week.

Mackay Insurance Update April 9 - From Bruce Mackay

Video Transcript

Hi There. Thanks for joining me today.

As you may or may not be able to tell. I'm coming to you from my home office. This is my living room.

Due to Covid-19, to protect most of our staff, we have moved them to working from home.

While our offices at 35 Jim Kimmett Blvd in Napanee and 211 Dundas St. East in Belleville are temporarily closed, we are definitely open for business.

You can contact us by phone at 613-966-5740 - you'll likely get voicemail, but we will likely call you right back.

Also, you can email us (see our staff list here).

Over the next week we'll be relaunching our app and customer portal. You can go online and get your documentation as well as your liability slips directly. It's a self-serve option and it'll be really slick when it's launched.

As well, we just launched something on our website where you can pay your policy by credit card (link). As well you can send your e-transfer instead of coming in to the office. You can e-transfer to us at liz@mackayinsurance.com.

From all of my staff, we want to wish you well, we want to wish you safety, during these challenging times. And we will be in touch with more announcements in the coming weeks.

Be safe everyone.